All programming as delivered carries a "12 months warranty". This means that we will remedy any technical problems that might arise in the course of using the website as "provided". Any attempt by a third party to copy, modify, sublicense or distribute the website is void, and will automatically terminate the rights under this warranty. This warranty does not include fixing bugs caused by new browser releases or updates, browser plug-ins and new operating system patches or releases. The term bug refers to a technical error and does not cover new functional developments.
We offer simple maintenance packages aimed at keeping your website futureproof after the first year of launch.
Working with Webfactory was a cinch. At first my clients at BAF Global were skeptical since Webfactory was in Bulgaria, they were in the Bahamas and I (project manager) was in Jamaica. They thought it would have been a challenge but the opposite proved true.
Using an excellent project management system, BaseCamp, and other web based tools, our Webfactory project manager and other members of staff were always only a click away. They made themselves available for meetings and were never too busy to answer a question or explain technical terms. The turnaround time for building our website was very impressive and the response time on queries and issues was remarkable. As a consultant I have worked with several web builders but none have been as professional, friendly and easy to work with as Webfactory.
We have worked with Webfactory for over two years on the website igolenses.co.uk and have evolved our website considerably over this time. This has included incorporating functionality into the backend of a third party marketing platform, a complicated process. Webfactory have always been responsive to our requests and help out with ideas for cost effective changes for a small but growing company such as ours. We would definitely recommend Webfactory and have done so in the past, especially for small and medium sized companies who require a more personal, cost effective and experienced online resource. 
Dear Webfactory, I am absolutely delighted with the end product of my web. It is exactly how I imagined.
